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Register A Visitor Screen

Register your Visitor Screens to Yeastar Workplace, so that visitors can check in to their visit schedules and submit visit requests on Visitor Screens.


  • Yeastar Workplace: Standard Plan or Pro Plan
  • Device model: Yeastar Visitor Screen DS7510, DS7310


  • You have purchased the Visitor License.
  • The visitor screen is powered on and connected to the Internet.

Step1. Select the server and note down the SN

  1. On the screen of the visitor screen, tap Advanced Settings .

  2. Select your server based on the version of your Yeastar Workplacet, then click Save.

    • For SaaS version: Select the same server as your Yeastar Workplace web portal.


      Go to Yeastar Workplace login page, and check the server selection in the top bar.

    • For On-Premise version: Select Custom Server and enter your domain name or the IP address of your server.

  3. Note down the SN (Serial Number).

Step2. Register the Visitor Screen to Yeastar Workplace

  1. Log in to Yeastar Workplace management portal, and go to Device Management > Device List, click Add Device.

  2. In the pop-up window, configure the following settings.

    • Registration Code / SN: Enter the Registration Code or Serial Number of this device.
      If the Registration Code/SN is correct, the system automatically detects the device type.
    • Device Name: Specify a name to help you identify this device.
  3. Click Save.


On the device list page, the device status shows , indicating that the Visitor Screen is registered to Yeastar Workplace.

The following features are achieved:

  • Any external parties can submit visit requests by scanning the QR Code on the Visitor Screen. After the visit request is approved, a visit schedule will be created, and an invitation letter will be sent to the visitor.

  • Visitors can use the invitation letter to check in to their visit schedules on Visitor Screens.

FAQ & Troubleshooting

Q: Why does the status shows ?

The status indicates the Visitor Screen failed to connect to Yeasatr Workplace.

Refer to the following corrective actions to fix this issue:

  • Ensure the Visitor Screen can access the Internet.

  • Ensure the server you selected for the Visitor Screen is the same as your Yeastar Workplace web portal.

Last update: April 10, 2023
Created: September 16, 2022

Author: carol