Set up E-Ink Desk Screen

This topic provides step-by-step instructions on setting up E-Ink Desk Screen for Yeastar desk booking system.

Requirements

  • Yeastar Workplace: Standard Plan or Pro Plan

  • Device model: Yeastar E-Ink Desk Screen DS3504

Prerequisites

  • You have added desk resources in Yeastar Workplace.
  • You have set up one of the following devices:
    • Yeastar Room Display DS7510 with the hardware version x.x.x.x-r3 or later
      Note: To view the hardware version, go to Device List and click of the desired Room Display, then go to Basic Info > Hardware Version.

Step 1. Register E-Ink Desk Screens

  1. Log in to Yeastar Workplace management portal, go to Device List.
  2. Click Add, and configure the following information in the pop-up window.
    Item Description
    Registration Code/ SN

    Enter the Serial Number (SN) of this device.

    If the SN is correct, the system automatically detects the device type.
    Note: You can collect the SN on the back panel of the device.
    Device Name Specify a name to help you identify this device.
    Associated Gateway Select a gateway or a Room Display DS7510 for transmitting data between Yeastar Workplace and the device.
    Tip: Refer to the following suggestions for optimal data transmission quality:
    • If you want to associate the device with a gateway, select a gateway that is installed on the same floor as the device.
    • If you want to associate the device with a Room Display DS7510, select the one that is located within 288 m3 (12*8*3 m) range of the device, and do NOT associate more than 10 devices with the same Room Display DS7510.
    Bind to Select a desk resource to be associated with this E-Ink Desk Screen.

  3. Click OK.

  4. Mark the device to remind you where it will be installed.

    For example, attach a label of its associated desk on the back of the device.

  5. Repeat Step 2 ~ Step 4 for all the E-Ink Desk Screens that need to be set up.

    You have registered E-Ink Desk Screens to Yeastar Workplace. After the devices are turned on, they will be activated and connected to Yeastar Workplace automatically.

Step 2. Install E-Ink Desk Screen

Package contents
Hardware overview
Install E-Ink Desk Screen
Illustration Instruction
1. Paste 3M tape to the back of the E-Ink Desk Screen.
2. Peel off the other side of the tape and fix the device on a flat surface.
Turn on the E-Ink Desk Screen
To turn on the E-Ink Desk Screen, you need to download and install Milesight ToolBox application from Google Play or App Store.

1. Enable NFC on your mobile phone and open Milesight ToolBox, then attach your phone with NFC area to the device.

2. In the Device Status field, turn on the switch.

Step 3. Check the device status

  1. Log in to Yeastar Workplace admin portal, go to Device List.
  2. Under the Status column, view the device status.

    If the device status shows , indicating that the E-Ink Desk Screen is connected to Yeastar Workplace.

    Tip: Use the status filter to check for abnormal device connections and fix the abnormal connections accordingly.

Result

You have set up E-Ink Desk Screens for Yeastar desk booking system.

Depending on the type of the associated desk, the E-Ink Desk Screen is able to achieve the following features:
Associated with a permanent desk
Display the information of the desk and its owner.

Associated with a flexible desk
  • Display real-time desk availability.
  • Make and manage desk reservations.
  • Synchronize Desk reservations with Yeastar Workplace web portal.
  • Display the reservation details.
    Desk Status Screen Interface
    Available
    Booked
    In Use
    Disabled

FAQ & Troubleshooting

Q: What to do when the status shows ?
The status indicates the device is NOT activated. Refer to the following corrective actions to fix this issue:
  • Ensure the device is powered on.
  • Ensure the sensor's associated gateway can access the Internet.
Q: What to do when the status shows ?

The status indicates the device failed to connect to the LoraWAN network. Refer to the following corrective actions to fix this issue:

  • Ensure the sensor's associated gateway can access the Internet.

  • Reboot the device by powering it off and on.