Enable Hot Desking for an Extension User

This topic describes how to enable hot desking for an extension user, so that the user can log in and use a hot desking phone with his or her own extension number.

Procedure

  1. Log in to PBX web portal, go to Extension and Trunk > Extension.
  2. Click beside the desired extension, then click the Features tab.
  3. Scroll down to the Hot Desking section, then turn on the switch.

  4. Configure the following settings according to your needs.
    Setting Description
    Log Out of Queue Decide whether to automatically log out the dynamic agent from a queue.

    If enabled, the system will automatically log the extension user out of the queue when the user logs out of a hot desking phone.
    Automatic Guest Out Decide whether to automatically log out the extension user from a hot desking phone:
    • Never: Disable automatic logout.
    • After: Specify a time period to log the user out of a hot desking phone since the extension user logs in.
    • At Daily: Specify a fixed time to log the user out of a hot desking phone every day.
  5. Click Save and Apply.