System Preferences

Basic preferences


Setting	Description
Device Name	Set a name for the PBX. The name will be used as the sender name when PBX sends emails out.
Name Display Format	Set display format for extension user's name and contact's name. First Name Last Name with Space Inbetween Last Name First Name with Space Inbetween Last Name First Name without Space Inbetween
Max Call Duration (s)	Set the global maximum call duration for an active call. When the call duration reaches the limit, the call will be ended. The default value is 10800. Note: For outbound calls, the Max Call Duration (s) setting of the caller's extension takes precedence.
Tone Region	Select your country or the nearest neighboring country to enable the default dial tone, busy tone, and ring tone.


Setting	Description
Organization Management	If enabled, you can arrange extension users into organizations.
Company Name	Set your company name, which will be used as the root organization name.


Setting	Description
Internal Chat	The option is enabled by default. If disabled, extension users will NOT be able to access and use the internal chat feature (Instant Messaging, IM) on their Linkus UC clients. Note: The Linkus UC clients that can apply this setting are as listed below: Linkus Mobile Client Linkus iOS Client: Version 5.2.9 or later Linkus Android Client: Version 4.13.16 or later Linkus Desktop Client macOS Desktop: Version 1.2.10 or later Windows Desktop: Version 1.2.14 or later Linkus Web Client


Setting	Description
Display Call Feature Name	If enabled, the Caller ID will display the originated name when users receive a call from a ring group, queue, and IVR.
Display DID/DDI Name	If enabled, the Caller ID will display the DID name of the source trunk.

Specify the scenario(s) where external number will be masked. Once enabled, the number displayed in the call window and call logs will be masked.

Note:

The masking rule applies when receiving and making calls using IP phones, softphones, or Linkus UC Clients. However, when using analog phones, the external numbers will not be masked.


Setting	Description
Calls initiated via "Open API"	If enabled, destination number will be masked when a third-party application initiates external calls through the API interface.
Calls initiated via "Speed Dial"	If enabled, destination number will be masked when extension users make external calls through Speed Dial.
Calls initiated via "Click to Call"	If enabled, when extension users initiate calls via click-to-call using 'Yeastar Linkus for Google' Chrome extension, destination number will be masked. Note: The version of the Chrome extension must be 4.11.1 or later.
Incoming Calls	If enabled, external numbers will be masked when extension users receiving inbound calls.

Specify the call scenarios where call notes can be used to add tags and remarks to calls.


Settings	Description
Calls from Queue	If enabled, inbound queue agents can access the call note feature to add tags and remarks during queue calls or in the wrap-up time, and review or edit the call notes later in the corresponding call logs.
Calls from Ring Group	If enabled, ring group members can access the call note feature to add tags and remarks during ring group calls, and review or edit the call notes later in the corresponding call logs.
Calls to Voicemail	If enabled, extension users can access the call note feature to add tags and remarks to the calls that were sent to their extension's voicemails in the corresponding call log. Note: For calls sent to group voicemails, only administrators can add and edit call notes for the corresponding calls in the call detail records (CDR).
Calls to Extensions	If enabled, extension users can access the call note feature to add tags and remarks during the calls they receive, and review or edit the call notes later in the corresponding call logs.
Outbound Calls	If enabled, extension users can access the call note feature to add tags and remarks during outbound calls they initiate, and review or edit the call notes later in the corresponding call logs.


Setting	Description
DTMF Passthrough	If enabled, PBX will pass DTMF tones directly to the other end without processing the DTMF tones.
DTMF Duration (ms)	Set the duration (in millisecond) of DTMF audio signal sent by the PBX. The default value is 120.
DTMF Gap (ms)	Set the interval (in millisecond) between two DTMF audio signals sent by the PBX. The default value is 120.

Default extension ranges vary according to the total of PBX extensions. You can change the extension range according to your needs.

Note: PBX treats the followings as extensions. Extension users can dial extension numbers to reach them directly.

The total of PBX extensions ≤6000

The total of PBX extensions ＞ 6000