Remote Management Overview
If you require remote technical support or troubleshooting, you can connect your PBX to a central management platform, either Yeastar-hosted or self-hosted. This allows device providers to securely access and manage your PBX remotely, helping you maintain security while reducing IT and maintenance costs.
Activation methods
User Scenario | Instruction |
---|---|
In-house IT staff is responsible for routine maintenance of PBX system | |
Device provider is responsible for routine maintenance of PBX system |
Connection status
Status | Description |
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Connecting | The PBX is connecting to a central management platform. |
Connected | The PBX is connected to a central management platform. |
Disconnect | The PBX is NOT connected to a central management platform. |
Error | The PBX is connected to a central management platform, but specific errors occur. |
Expired | Device provider's subscription for Remote Management Service was expired. |