Remote Management Overview

If you require remote technical support or troubleshooting, you can connect your PBX to a central management platform, either Yeastar-hosted or self-hosted. This allows device providers to securely access and manage your PBX remotely, helping you maintain security while reducing IT and maintenance costs.

Activation methods


User Scenario	Instruction
In-house IT staff is responsible for routine maintenance of PBX system	Connect Yeastar P-Series Software Edition to Yeastar Central Management Using Authentication Code Connect Yeastar P-Series Software Edition to a Self-hosted Central Management Platform using Authentication Code
Device provider is responsible for routine maintenance of PBX system	Connect Yeastar P-Series Software Edition to Yeastar Central Management Using Yeastar ID Connect Yeastar P-Series Software Edition to a Self-hosted Central Management Platform using Email

Connection status


Status	Description
Connecting	The PBX is connecting to a central management platform.
Connected	The PBX is connected to a central management platform.
Disconnect	The PBX is NOT connected to a central management platform.
Error	The PBX is connected to a central management platform, but specific errors occur.
Expired	Device provider's subscription for Remote Management Service was expired.