Connect Yeastar P-Series Software Edition to Yeastar Central Management Using Authentication Code

If you have in-house IT staff for routine maintenance of your PBX system, but the IT staff has difficulty handling specific system errors, you can connect PBX to Yeastar Central Management using an authentication code. In this way, device provider can help you troubleshoot issues.

Prerequisites

Make sure the version of your PBX system is 83.5.0.86 or later.

Procedure

  1. Contact device provider to obtain an authentication code.
  2. Log in to PBX web portal, go to System > Remote Management.
  3. In the Authentication section, complete the following settings:

    • Activation Method: Select Authentication Code.
    • Authentication Code: Enter the authentication code that is provided by device provider.
  4. If you don't want to expose your super administrator credential or extension credential, set a username and a password in the Account section.
    Device provider can use the username and password to remotely log in to your PBX web portal.
    Note:
    • The Username can NOT duplicate with the name of super administrator or the email address of an extension.
    • Permissions of the account are the same as that of extensions with Administrator role assigned.

  5. If you want to authorize device provider to log in to your PBX without entering username and password from Yeastar Central Management, select the checkbox of Passwordless Login.

    Device provider can log in to PBX management portal with a dedicated Passwordless account by clicking on the encrypted web access link from Yeastar Central Management.

    Note:
    • If the Passwordless Login feature is not available on your PBX, upgrade PBX to version 83.17.0.16 or later.
    • Permissions of the Passwordless account are the same as that of PBX super administrator.
    • The PBX system automatically logs out the account according to Auto Logout Time if no operation is performed on the web page.
  6. Click Save.

Result

The status is displayed as Connected, which indicates that your PBX system is connected to Yeastar Central Management.