Connect Yeastar P-Series Software Edition to Yeastar Central Management Using Authentication Code

If you have in-house IT staff for routine maintenance of your PBX system, but the IT staff has difficulty handling specific system errors, you can connect PBX to Yeastar Central Management using an authentication code. In this way, device provider can help you troubleshoot issues.

Prerequisites

  • You have obtain authentication code from your device provider.
  • Make sure the firmware of your PBX system is 83.19.0.110 or later.

Procedure

  1. Log in to PBX web portal, go to System > Remote Management.
  2. In the Remote Connection Server Type drop-down list, select Default Remote Connection Server.
  3. Enter the authentication information for remote connection:

    • Activation Method: Select Authentication Code.
    • Authentication Code: Enter the authentication code that is provided by device provider.
  4. Optional: Configure remote access to your PBX system.

    After connected, device provider can log in to the PBX system using an existing PBX account. If you don't want to expose your super administrator credential or extension credential, you can set up remote access for your device provider in one of the following ways.

    Method Instruction
    Account Login In the Account section, set an account for remote access.
    Note:
    • The Username can NOT duplicate with the name of super administrator or the email address of an extension.
    • Permissions of the account are the same as that of extensions with Administrator role assigned.

    Your device provider can remotely log in to your PBX web portal with the account credentials when needed.
    Passwordless Login In the Passwordless Login section, enable the option to allow your device provider to directly log in to your PBX from Yeastar Central Management without entering credentials.

    If enabled, your device provider can log in to PBX management portal with a dedicated Passwordless account by clicking on the encrypted web access link from Yeastar Central Management.
    Note:
    • Permissions of the Passwordless account are the same as that of PBX super administrator.
    • The PBX system automatically logs out the account according to Auto Logout Time if no operation is performed on the web page.
  5. Click Save.

Result

The status is displayed as Connected, which indicates that your PBX system is connected to Yeastar Central Management.