Organization Overview
Organizational structure is the group of rules, roles, relationships, and responsibilities that outline how your company's activities are directed to meet its goals. Yeastar P-Series Software Edition provides Organization feature to help you organize employees by department based on their specific skills and corresponding function in the company, and enjoy easier administration with department-level control.
Organization vs Extension Group
Yeastar provides Organization feature and Extension Group feature to help you categorize and manage extensions.
The following contents compare the advantages and differences between the two features.
- Organization
- Organization feature is used to define a hierarchy within a company, ideal for large companies with many departments and for those companies that attach more importance to separation of duties.
- Extension Group
- Extension Group feature is used to categorize extensions with common function or purpose into the same group, ideal for companies that attach more importance to call management.
We provide the following figures to visualize the difference between Organization and Extension Group in display:
Organization application
After you enable Organization feature and set up departments, the followings can be achieved:
- On Linkus clients, extension users can search for and find colleagues by
departments.Note: Make sure Linkus clients meet the following version requirements:
- Linkus iOS version: 4.8.5 or later.
- Linkus Android version: 4.8.6 or later.
- Linkus Web Client: 83.7.0.16 or later.
- On PBX web portal, you can implement department-based control over users'
permission:
- Control the visibility to specific extensions or company contacts.
- Control the access to all the call features and Call Center
Console.Note: The access to Operator Panel is under the control of Extension Group, be the Organization feature enabled or not.