Integration Guides

This topic provides a list of devices and software which were tested and proven to be interoperable with the Yeastar P-Series Software Edition.

Database

Integrate Yeastar P-Series Software Edition with your database to auto-trigger contact lookup in your database for inbound calls. Instantly display the caller's name and auto route calls based on phonebook matches.

Microsoft SQL
LDAP Server

PMS Systems

Integrate Yeastar P-Series Software Edition with your hotel PMS using FIAS protocol to streamline the guest-and-receptionist communications and enjoy advanced hotel features, including automatically allowing/blocking guest room outbound calls upon check-in/out, setting wake-up call rules, collecting calls/minibar charging data, dialing to update housekeeping status, and more.

Oracle Hospitality OPERA
Other PMS (FIAS-based)

CRM Systems

Integrate Yeastar P-Series Software Edition with CRM system to enable powerful integration functionalities, including click-to-call, call pop-up, contact & call record sync. The integration help employees improve call efficiency and effortlessly track customer interactions, thus quickly building strong customer relationships.

Hubspot CRM
Salesforce CRM
Zoho CRM
Bitrix24 CRM
Odoo CRM

Helpdesk System

Integrate Yeastar P-Series Software Edition with helpdesk system to improve your customer support quickly and easily. With the call automation within your helpdesk system, you can enjoy one-click dialing, auto call logging right inside the helpdesk system, and always know who is calling before answering. You can also enable contact synchronization from helpdesk, auto create new tickets for inbound and outbound calls, and much more.

Zoho Desk
Zendesk

Collaboration Tools

Integrate Yeastar P-Series Software Edition with third-party business system to implement seamless business operations in different systems, greatly improving collaboration efficiency. The Microsoft Teams integration allows users to make and receive calls on Teams while enjoy the PBX's unified communications capabilities. The cloud or local directory service integration allows PBX to access the directory data and implement user sync & SSO.

Microsoft Outlook
Microsoft Entra ID
(Azure Active Directory)
Active Directory

IP Intercom Devices

Integrate Yeastar P-Series Software Edition with Intercom systems/door phones to achieve remote control and access to the entrance easily.

Hikvision Intercom
Dahua Intercom

VoIP Gateways

Integrate Yeastar P-Series Software Edition with VoIP gateways to extend analog phones and physical trunks (including PSTN trunk, GSM trunk, and E1/T1/PRI trunk).

Yeastar TA FXS Gateway
Yeastar TA FXO Gateway
Yeastar TG Gateway
Yeastar TE E1/T1/PRI Gateway