Integration Guides

This topic provides a list of devices and software which were tested and proven to be interoperable with the Yeastar P-Series Software Edition.

PMS Systems

Integrate Yeastar P-Series Software Edition with your hotel PMS using FIAS protocol to streamline the guest-and-receptionist communications and enjoy advanced hotel features, including automatically allowing/blocking guest room outbound calls upon check-in/out, setting wake-up call rules, collecting calls/minibar charging data, dialing to update housekeeping status, and more.

Oracle Hospitality OPERA

Micros Fidelio

CRM Systems

Integrate Yeastar P-Series Software Edition with CRM system to enable powerful integration functionalities, including click-to-call, call pop-up, contact & call record sync. The integration help employees improve call efficiency and effortlessly track customer interactions, thus quickly building strong customer relationships.

Hubspot CRM

Salesforce CRM

Zoho CRM

Bitrix24 CRM

Odoo CRM

Helpdesk System

Integrate Yeastar P-Series Software Edition with helpdesk system to improve your customer support quickly and easily. With the call automation within your helpdesk system, you can enjoy one-click dialing, auto call logging right inside the helpdesk system, and always know who is calling before answering. You can also enable contact synchronization from helpdesk, auto create new tickets for inbound and outbound calls, and much more.

Zoho Desk

Zendesk

Collaboration Tools

Integrate Yeastar P-Series Software Edition with third-party business system to implement seamless business operations in different systems, greatly improving collaboration efficiency. The Microsoft Teams integration allows users to make and receive calls on Teams while enjoy the PBX's unified communications capabilities. The cloud or local directory service integration allows PBX to access the directory data and implement user sync & SSO.