Microsoft Outlook Integration Overview
Yeastar P-Series Software Edition supports users to integrate their Linkus Desktop Client with Outlook for Windows, so as to make phone calls to Outlook contacts right from Outlook through Linkus Desktop Client.
Requirements
- Microsoft Outlook
-
- Client: Outlook for Windows
- Version: Outlook 2016 or later
- Operating System: Windows 10, Windows 11
- Linkus Desktop Client
-
- Version: Linkus Windows Desktop
- Firmware: Version 1.0.19 or later
- PBX server
- Firmware: Version 83.10.0.30 or later
Key features
The integration of Yeastar P-Series Software Edition and Microsoft Outlook provides the
following key features:
- Make calls in Outlook
- Users can launch calls to their Outlook contacts directly from Outlook through Linkus Desktop Client.
- Call Popup
- Automatically bring up the contact's profile on Outlook when users
receive an inbound call from an Outlook contact through Linkus Desktop
Client. Note: You need to synchronize users' Outlook contacts to PBX and their Linkus clients. Otherwise, Linkus Desktop client will ONLY display the phone number, without the contact's name when receiving calls from Outlook contacts.
- Call Journal
- All the call activities get logged automatically to Outlook when users end calls with Outlook contacts through Linkus Desktop Client.
- Automatic Contact Creation
- Automatically pop up the contact creation page on Outlook when users receive or make calls with an unknown number that doesn't match an Outlook contact.
Implementation
To implement Microsoft Outlook integration, users need to integrate their Linkus Desktop Client with Outlook for Windows.
For more information, see Integrate Linkus Desktop Client with Outlook for Windows.