Microsoft Teams Integration Guide

Yeastar P-Series Software Edition supports direct integration with Microsoft Teams by embedding Linkus Web Client in Microsoft Teams. This integration requires NO middleware and NO Teams calling license, allowing users to make and receive phone calls through PBX directly within Microsoft Teams.

Requirements

Microsoft 365 Plan
  • Microsoft 365 Business Basic, Microsoft 365 Business Standard, or Microsoft 365 Business Premium
  • Microsoft 365 E3, Microsoft 365 E5
  • Office E1, Office E3, Office E5
PBX Server
Firmware: Version 83.15.0.74 or later

Key features

The integration of Yeastar P-Series Software Edition and Microsoft Teams provides the following key features within Microsoft Teams Client.

Make and receive calls on Teams
Make and receive calls directly on Teams interface using the CTI-controlled Linkus Web/Desktop Client or deskphone.
Call logs
View all your call histories right from Microsoft Teams.
Voicemails & Recordings
Play and download voicemails and call recordings within Microsoft Teams.
One-click login for Linkus Web Client
Access Linkus Web Client without the need to enter username and password.

Integration process

  1. Configure Yeastar FQDN for remote access.
  2. Install 'Yeastar Linkus for Teams' on Microsoft Teams client, so as to access Linkus Web Client within Microsoft Teams.
  3. Access and log in to Linkus Web Client within Teams.
  4. Set up and select the endpoint to make and receive calls.