Global Voicemail Settings
The topic describes the global voicemail message settings, including caller options, message options, and greeting options.
Caller options
| Setting | Description |
|---|---|
| Allow callers to press 0 to break out from voicemail | Allow callers to press 0 to exit the voicemail, and reach a specific IVR or an extension. |
| Allow callers to dial extension | Allow callers to dial other extensions. |
| Allow callers to press 5 for leaving a message |
Allow callers to press 5 to leave a voicemail message after greeting, instead of auto starting recording immediately. |
| Allow callers to review message | Allow callers to review his/her voicemail message after recording. |
Message options
| Settings | Description |
|---|---|
| Max Message Time(s) | Set the maximum duration of one voicemail message. The default maximum voicemail duration that callers can leave is 600 seconds (10 minutes). |
| Min Message Time(s) | Set the minimum duration of one voicemail message. The default minimum voicemail duration that callers must leave is 2 seconds. |
Greeting Options
| Settings | Description |
|---|---|
| Max Greeting Time(s) | Set the maximum greeting duration that is played to
caller. The default maximum greeting duration is 60 seconds (1 minute). |
| Global Voicemail Greeting | Select the greeting that is applied to all extensions. |
Voicemail Transcription
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