Time Condition Overview
Time Condition is the communication feature in Yeastar P-Series Cloud Edition that enables you to set up distinct time periods for call handling. Time Condition allows you to route calls to various destinations at a different time like business hours, outside business hours, and holidays.
Where can Time Condition be applied?
Time Condition can be applied to an Inbound Route, an Outbound Route, and extension presence switch.
- Apply to an Inbound Route
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Time Condition can be used to control the destination of an inbound call based on date and time.
When a call reaches PBX, PBX will check the current system date and time against the time group associated, and then route the call to corresponding destination.
- Apply to an Outbound Route
- Time Condition can be used to limit the use of an Outbound Route based on date and time.
- Apply to extension presence switch
- Extension presence status can be auto switched based on Time Condition. When time condition changes, extension presence status would be changed accordingly.
Time Condition override
- If users do not manually clear time condition override, the system will automatically reset the time condition. For more information, see Automatic Reset of Time Condition.
- To keep the time condition after overriding, see Disable automatic reset of time condition.