Outbound Route Overview
An outbound route tells the Yeastar P-Series Cloud Edition how to handle outbound calls based on pre-configured rules and criteria. When a user makes an outbound call, the system analyses the user's extension number and the dialed number, then routes the call through a matched outbound route.
Outbound Route matching criteria
Yeastar P-Series Cloud Edition provides the following criteria for you to configure outbound routes.
- Dial Pattern
- A dial pattern matches the dialed number and reformats the dialed number
before sending the number out to the carrier.
For more information of dial patterns, see Outbound Dial Pattern.
- Outbound Route Password
-
Users need to enter the PIN number before they can make calls through the outbound route.
- Time Condition
-
A Time Condition defines when the outbound route is available.
Outbound Route priority
When a user makes an outbound call, the system compares the dialed number with the dial patterns in each outbound route (from highest to lowest priority) until a match is found.
- If the first outbound route is matched, the system will place the call through the outbound route.
- If the first outbound route is not matched, the system will check the second outbound route, and so on.
For more information, see Adjust priority of outbound routes.