Contacts Overview
Yeastar Contacts feature allows users to store external contacts outside of your company on PBX, access and call these contacts on endpoints (IP phone and Linkus UC Clients) where their extensions have been registered.
Types of external contacts
- Personal Contacts
- Personal Contacts is exclusive to each extension user, allowing extension users to create and store a number of personal contacts (such as direct customers) on Linkus UC Clients.
- Company Contacts
- Company Contacts is shared among authorized users, allowing you and the authorized users to create and store a number of company shared contacts (such as company's customers, resellers, and partners) on PBX web portal and Linkus UC Clients.
Phonebook
Phonebook is a value-added service for Company Contacts, which allows authorized users to group company contacts into phonebooks, and implement robust control over access to each phonebook.
Yeastar P-Series Cloud Edition supports two types of phonebooks:
- PBX-native company phonebook: A phonebook that stores company contacts that are created on PBX web portal and Linkus Clients.
- Third-party company phonebook: A phonebook that stores company contacts that are synced from third parties.
By default, phonebook is invisible to contacts. To allow users to view or manage phonebooks, you need to grant permissions.
For more information, see Set up Contact Visibility.
Restrictions
Maximum Number of Extensions (N) | N ≤50 | 50 < N ≤ 200 | N > 200 |
---|---|---|---|
Personal contacts (per extension) | 100 | 200 | 300 |
Company contacts (total) | 50,000 | 200,000 | 500,000 |
Company phonebooks | 100 | 200 | 500 |