Receive Faxes by Email

Yeastar P-Series Software Edition provides fax to email feature that allows you to receive faxes as PDF by email. This topic describes how to receive faxes by email.

Prerequisites

  • Make sure the PBX system email works, or the PBX cannot forward the received faxes to an extension user's email.
  • Make sure there is a valid email address assigned to extension.
  • Optional: Customize the fax email template.

Procedure

  1. Log in to PBX web portal, go to Call Control > Inbound Route, edit the inbound route for incoming faxes.
  2. If you receive faxes through a dedicated line, go to Default Destination section.

    1. In the Default Destination drop-down list, select Fax To Email.
    2. Select an extension user to receive faxes by email.
  3. If you receive faxes through a shared line, do as follows:

    1. In the Default Destination drop-down list, select IVR, then select a specific IVR.
    2. Turn on the switch of Fax Detection.
    3. In the Fax Destination drop-down list, select Fax To Email.
    4. In the Extension's Email drop-down list, select an extension user to receive faxes by email.
  4. Click Save and Apply.

Result

When receiving a fax, PBX converts the received fax and simply forwards it to the email address as an PDF attachment.