Set up Email Notifications for Missed Calls

To remind an extension user of missed calls, you can set up email notifications of missed calls for the extension user.

Prerequisites

Procedure

  1. Log in to PBX management portal, go to Extension and Trunk > Extension, edit the desired extension.
  2. Click Features tab.
  3. In the Notifications section, select the checkbox of Send email notifications on missed calls.
  4. Click Save and Apply.

Result

If the extension user has missed calls, system will send notification emails to the user's mailbox.
Note: If the extension user is a ring group member, and Record Missed Calls feature is enabled for the ring group, they system will also send notification emails when the user has missed calls from the ring group.