Manually Upgrade PBX Firmware

This topic describes two methods to manually upgrade PBX firmware.

Manually upgrade PBX via Internet

Restrictions
This feature is available only when the number of PBX extensions is less than 1000.
Prerequisites
We recommend that you create a backup file for PBX configurations before you start upgrading the PBX.
Procedure
  1. Log in to PBX web portal, go to Maintenance > Upgrade, click Check for the New Firmware to check if there's a new firmware.

    If the system detects a new firmware, the following table is displayed:

  2. Click the Release Notes link to check the update details of the new version.
  3. Upgrade system firmware.
    1. Click Upgrade Now.
      Important:
      • Ensure the connection to Internet and power supply when the PBX is upgrading.
      • Make sure there aren't ongoing calls, or the calls would be disconnected.
    2. In the pop-up dialog box, click OK.
Result
The PBX starts upgrading the firmware.
Important: When the PBX is upgrading, do NOT turn off the power, or the system will get damaged.

Manually upgrade PBX via a local firmware file

Prerequisites
Procedure
  1. Log in to PBX web portal, go to Maintenance > Upgrade > Manual Upgrade.
  2. Click Browse to select a firmware file.
    Note: The firmware file format should be .bin, and the file name should not contain special characters.
  3. Optional: To reset system configurations to factory defaults, check the option Reset Configuration to Factory Defaults.
    Important: If you check the option, all your PBX configurations will be erased.
  4. Click Upgrade.
Result
The PBX starts uploading the file and upgrading the firmware automatically.
Important: When the PBX is upgrading, do NOT turn off the power, or the system will get damaged.