Manually Upgrade PBX Firmware

This topic describes two methods to manually upgrade PBX firmware.

Manually upgrade PBX via Internet

Prerequisites
We recommend that you create a backup file for PBX configurations before you start upgrading the PBX.
Procedure
  1. Log in to PBX management portal, go to Maintenance > Upgrade, click Check for the New Firmware to check if there's a new firmware.

    If the system detects a new firmware, the following table is displayed:

  2. Click the Release Notes link to check the update details of the new version.
  3. Upgrade system firmware.
    1. Click Upgrade Now.
      Important:
      • Ensure the connection to Internet and power supply when the PBX is upgrading.
      • Make sure there aren't ongoing calls, or the calls would be disconnected.
    2. In the pop-up dialog box, click OK.
Result
The PBX starts upgrading the firmware.
Important: When the PBX is upgrading, do NOT turn off the power, or the system will get damaged.

Manually upgrade PBX via a local firmware file

Prerequisites
Procedure
  1. Log in to PBX management portal, go to Maintenance > Upgrade > Manual Upgrade.
  2. Click Browse to select a firmware file.
    Note: The firmware file format should be .bin, and the file name should not contain special characters.
  3. Optional: To reset system configurations to factory defaults, check the option Reset Configuration to Factory Defaults.
    Important: If you check the option, all your PBX configurations will be erased.
  4. Click Upgrade.
Result
The PBX starts uploading the file and upgrading the firmware automatically.
Important: When the PBX is upgrading, do NOT turn off the power, or the system will get damaged.