Set Business Hours

Background information

Business Hours is the main working hours for your company, which may apply to most of the employees who have fixed work schedules.

For more information about different types of time in Yeastar P-Series Cloud Edition, see Overview of Business Hours and Holidays.

Log in to PBX web portal, go to Call Control > Business Hours and Holidays, and click the desired time zone.
On the Business Hours page, click Add, then complete the following time settings.
1. In the Business Hours section, click Add, then specify the hours when your business is open.
2. In the Break Hours section, click Add, then specify rest breaks during the working days.
3. In the Date Settings section, select your working days.
  - Days of Week: If enabled, you can only use the Days of Week as the date condition for your business hours.
  - Advanced Options: If enabled, you can configure business hours more flexibly with a mixed condition of Week, Month, and Date.
4. Optional: In the Other Options section, enter a note in the text field to help you identify the time group.
Click Save and Apply.

A time group is created to define the global business hours in the specific time zone.

You can create more time groups according to your company's business hours based on different time zones. All the time groups created on the Business Hours page are regarded as your company's global business hours in the specific time zone.

To handle inbound calls based on the Global Business Hours, see Route Inbound Calls based on Business Hours.
To limit users to make outbound calls based on the Global Business Hours, see Set up an Outbound Route.