Restrict Users from Viewing Recording Files

By default, all the users have access to viewing their own recording files. For security reasons, you can restrict specific users from view recording files.


The feature works for Linkus Web Client and Linkus Mobile Client:

  • Linkus Web Client: Version or later
  • Linkus iOS Client: Version 4.4.11 or later.
  • Linkus Android Client: Version 4.4.13 or later.


  1. Log in to PBX web portal, go to Extension and Trunk > Extension, edit a desired extension.
  2. Click Features tab.
  3. In the Call Recording section, unselect the checkbox of Allow the extension to view recordings.
  4. Click Save.


The extension user can not view recording files on Linkus Web Client and Linkus Mobile Client.