Grant Manage Permission of Recording Files

By default, only the super administrator has permission to manage the call recording files. This topic describes how to grant manage permission to extension users.

Background information

As a super administrator, you can grant manage permission to a role, and assign the role to extension users. When the user logs in to the web client, he/she can manage recording files.


  1. Set up a user role.
    1. Log in to PBX web portal, go to Extension and Trunk > Role, edit a role.
    2. In the Reports and Recordings section, specify the manageable extensions and accessible permissions of recordings files for the role.
      • Manage Extensions: Specify the manageable extension range.
      • Recording Files Operation Permission: Specify the accessible permission, including Play, Download, and Delete.
    3. click Save.
  2. Assign a role to a user.
    1. Go to Extension, edit the extension to which you want to grant recording permission.
    2. In the User Information section, select the role from the User Role drop-down list.
    3. Click Save and Apply.