Allow Users to Force Drop Extensions' Calls
Call Force Drop feature allows the authorized users to force disconnect an extension's current call by dialing a feature code.
Requirements
The version of PBX is 84.16.0.25 or later.
Procedure
- Log in to PBX web portal, go to .
- Scroll down to the Force Drop section, then complete
the following settings.
- Call Force Drop: Retain the default
feature code
*54
or change it as needed. - Call Force Drop Permission: Select the extensions that are allowed to force drop extensions' calls by dialing the feature code.
- Call Force Drop: Retain the default
feature code
- Click Save and Apply.
Result
The authorized users can dial {feature_code} + {extension_number} to force drop an extension's current call, or dial {feature_code} to force drop the monitored extension's current call.
For more information, see Force Drop an Extension's Call.