Call Report Overview
Yeastar P-Series Cloud Edition provides intuitive visual call reports with detailed records and analytics of call activities, helping you monitor performance and evaluate communication efficiency and productivity. This topic describes the types of call reports, the ways to access them, and the rules for automatic cleanup of report data.
Types of call reports
Yeastar P-Series Cloud Edition offers comprehensive call reports that provide valuable insights into communication performance and efficiency, as listed below.
You can click each report link for instructions on accessing the report and viewing its metrics.
Methods of accessing call reports
- On-demand View: Instantly view call reports on PBX web portal, and
download them as needed.
For more information, see View Call Report and Download Call Report from PBX Web Portal.
- Scheduled Delivery: Schedule call reports to be automatically sent to
specific mailboxes at a specified time, and download them as needed.
For more information, see Schedule Automatic Call Report Delivery via Email.
Note: For scheduled call reports that have been successfully sent, you can also download them directly from PBX web portal. For more information, see Download Scheduled Call Report from PBX Web Portal.
Automatic cleanup of call reports
By default, when the total number of call reports reaches 200,000, the system automatically deletes the oldest call reports (while the associated CDRs are retained). You can adjust the maximum number of call reports, or set a maximum retention period as needed.
For more information, see Auto Cleanup Settings.