Log in to a Hot Desking Phone

This topic describes how extension users can log in to a hot desking phone.

Prerequisites

Procedure

Extension users can log in to a hot desking phone via either of the following methods:

Method Instruction
Dial a feature code to log in
  1. On a hot desking phone, dial the Guest In feature code.
    Note: The default Guest In feature code is *84. You can customize the feature code on Call Features > Feature Code > Hot Desking > Guest In.
  2. Follow the voice prompt, enter the extension number followed by the # key (e.g. 2000#).
  3. Follow the voice prompt, enter the voicemail PIN followed by the # key (e.g. 8471#).
Press a BLF key to log in

After you set up a hot desking phone, the system automatically assigns a Guest In key to the phone, extension users can press the key to log in to the phone.

  1. On a hot desking phone, press the Guest In key.
  2. Follow the voice prompt, enter the extension number followed by the # key (e.g. 2000#).
  3. Follow the voice prompt, enter the voicemail PIN followed by the # key (e.g. 8471#).
    Troubleshooting: If a user failed to log in to the hot desking phone by pressing the Guest In key, you can check if the Guest In feature code has been changed (Path: Call Features > Feature Code > Hot Desking > Guest In).

Result

  • The user's extension configurations, including extension information and function key settings, are loaded onto the phone; The system automatically assigns a Guest Out key to the phone.
  • The extension user can use the phone with his or her extension and implement the followings:
    • Make calls from the phone.
    • Receive calls on the phone.
    • Use the function keys of the extension.
    • Query contacts that are stored in the PBX on the IP phone via LDAP.
      Note: This requires you to configure the LDAP directory settings for the phone on Auto Provisioning > Phones > > LDAP Directory. For more information about the settings, see Auto Provision LDAP for IP Phones.
  • You can monitor the hot desking phone status, and know who is working on the hot desking phone on Auto Provisioning > Phones.