Allow Multiple Registrations for One Extension Number
Registering one extension number to multiple SIP endpoints allows the employees to handle calls on any devices. This topic describes how to set the maximum concurrent registrations for an extension.
Background information
For employees who work flexibly anywhere, they can register their extensions on multiple SIP endpoints, such as an IP phone in their office, a softphone on computer, or a SIP client on mobile phone. In this way, an incoming call can ring all endpoints at the same time, and users can handle calls at anywhere on any devices.
Procedure
- Log in to PBX web portal, go to , edit the desired extension.
- In the Extension Information section, set the maximum
endpoints allowed to register the extension in the IP Phone
Concurrent Registrations field.In this example, set the concurrent registrations to 3.Note:
- The maximum number of concurrent registration is 5.
- Concurrent Registration setting only limits the registration number of non-Linkus SIP endpoints. The registration number of Linkus clients is not counted.
- Click Save and Apply.
Result
In addition to being registered on Linkus clients, the extension can also be registered on 3 other SIP endpoints.
When the extension receives a call, all the endpoints will ring. The extension user can handle the calls on any endpoint.
To prevent other endpoints from receiving a new incoming call when an endpoint is busy, go to All Busy Mode for Endpoints for the extension.
to enable