Forward an Incoming Call to Voicemail

This topic describes how to forward an incoming call to your voicemail from the incoming call screen on Linkus Mobile Client.

Note: This feature is supported on Linkus Android Client only.

Requirements

Make sure that PBX server and your Linkus clients meet the following requirements:

Item Requirements
PBX Server
  • The firmware version is 37.24.0.30 or later.
  • To forward ring group or queue calls to your own extension voicemail, make sure that system administrator has enabled the feature for ring groups or queues on PBX server.
Linkus Mobile Client
  • The version is 5.19.7 or later.
  • Make sure that Linkus Mobile Client is enabled in Ring Strategy.
  • Make sure that the Voicemail feature is enabled for your extension.

Procedure

When there is an incoming call reaching your extension, tap on the incoming call screen.

Result

The incoming call is forwarded to your voicemail.