Report Linkus Problems

If you encounter problems, you can report the problems on Linkus. Yeastar support team will contact you to solve the problem.

Report a problem on Linkus without logging in

If you fail to log in to Linkus with correct credentials, you can report the problem on Linkus as follows.

  1. At the bottom of Linkus login page, tap Help & Feedback.
  2. At the bottom of Help & Feedback page, tap Report a Problem.
  3. Describe the problem that you encountered.
    1. Select the type of the problem.
      Note: If you can not find the type that best describes your problem, you can select Others.
    2. In the Occurred Time field, select the time when the problem occurred.
    3. Enter a detailed description of the problem.
    4. In the Email field, enter your email address, so that Yeastar support team can contact you.
  4. Tap Submit.

Report a problem on Linkus while logging in

If you encounter a problem while you have logged in, you can report the problem on Linkus as follows:

  1. At the top-left corner of Linkus, tap your account.
  2. Go to Help & Feedback.
  3. Tap Report a Problem.
  4. Describe the problem that you encountered.
    1. Select the type of the problem.
      Note: If you can not find the type that best describes your problem, you can select Others.
    2. In the Occurred Time field, select the time when the problem occurred.
    3. Enter a detailed description of the problem.
    4. In the Email field, enter your email address, so that Yeastar support team can contact you.
  5. Tap Submit.