Monitor Boss's Call Status

With the Boss-Secretary feature enabled, you can set up function keys and configure the IP phone for the secretary, allowing the secretary to check if the boss is holding calls for him or her to resume by monitoring the boss's call status on Linkus clients and IP phone.

Prerequisites

You have Set up Boss-Secretary Feature for Extensions.
To monitor via an IP phone, ensure that the IP phone is connected to Yeastar P-Series Cloud Edition via auto provisioning, and has been assigned to the boss extension.
Note: For more information about auto provisioning, see the following topics:
- Auto Provision IP Phones Remotely via RPS Method
- Auto Provision IP Phones Remotely with Proxy

Procedure

Log in to PBX web portal, go to Extension and Trunk > Extension, select the secretary extension and click .
Click the Function Keys tab.
Configure the following settings to subscribe to the boss's call status.
- Type: Select Boss-Secretary Feature.
- Value: Select the Boss extension.
- Label: Optional. Enter a display name for this function key.
Click Save.

Result

Linkus clients

The secretary can check if the boss is currently holding a call by the icons in the Function Keys list of Linkus clients.

: The boss is NOT holding any calls for the secretary to resume.
: The boss is putting a call on hold, waiting for the secretary to resume.


Figure 1. Linkus Web Client & Linkus Desktop Client	Figure 2. Yeastar Linkus for Google

IP Phone

The secretary can check if the boss is currently holding a call through the BLF LED on his or her IP phone:

Solid Green: The boss is NOT holding any calls for the secretary to resume.
Flashing Red: The boss is putting a call on hold, waiting for the secretary to resume. And the secretary can press the BLF key to resume the call.
Note: If the secretary is using a Fanvil phone, you need to set the BLF Hold LED to either Slowblink or Fastblink. Otherwise, the BLF LED will not flash when the boss places a call on hold.