Add an Emergency Notification Contact
When a user makes an emergency call, Yeastar P-Series Cloud Edition sends a notification to remind the emergency contacts that who dialed which emergency number.
Procedure
- Log in to PBX web portal, go to .
- Click Add.
- In the Notification Contact field, select a contact
type to receive emergency notifications.
- Specific Extension: Send emergency
notification to a specific extension (for example, receptionist
).
If you select this contact type, select a desired extension from the Specific Extension drop-down list.
- The Extension Group Manager of the Extension who dialed the emergency number: Send emergency notification to the extension group manager of the extension who dialed the emergency number.
- Specific Group Manager: Send emergency
notification to the manager of a specific extension group.
If you select this contact type, select the desired extension group from the Specific Group Manager drop-down list.
- Custom: Send emergency notification to an
external contact.
If you select this contact type, enter a contact name in the Contact Name field.
- Specific Extension: Send emergency
notification to a specific extension (for example, receptionist
).
- In the Notification Method field, select a
notification method.
- Send Email: The PBX will send notifications
to the Email address of the contact.
For more information about emergency Email template, see Configure Emergency Notification Email.
Note:- To ensure that PBX can successfully send notifications to the Email address, make sure that the Email Server is configured correctly.
- If the notification contact is an extension user, make sure that an effective Email address is associated with the user's extension.
- Call Mobile: The PBX will call the mobile
number of the contact, and play an announcement.
For more information about the announcement, see Configure Emergency Notification Prompt.
Note: To ensure that PBX can successfully call the mobile number, make sure that the Prefix is configured correctly according to the outbound route rule. - Call Extension: The PBX will call the
extension number of the contact, and play an announcement.
For more information about the announcement, see Configure Emergency Notification Prompt.
- Send Email: The PBX will send notifications
to the Email address of the contact.
- Click Save.