Seize a Trunk to Call Out by BLF Key

This topic describes how to configure a BLF key on your IP phone via Auto Provisioning to monitor the PBX trunk, and press the BLF key to quickly place an outbound call through the monitored trunk.

Restrictions

Monitoring trunks by BLF key is NOT supported on E1/T1 trunk andBRI trunk.

Prerequisites

  • If you want to seize a trunk to call out by BLF key, make sure the extension assigned to the provisioned phone has the permission to use the monitored trunk for outbound calls.

Procedure

Step 1. Set up a function key for trunk monitoring

  1. Log in to PBX web portal, go to Extension and Trunk > Extension, edit the extension that is assigned to the phone.
  2. Click the Function Keys tab.
  3. Configure a function key to monitor the status of a trunk.

    The following figure shows a configuration example of monitoring the trunk peer-trunk-66.41.

    • Type: Select BLF.
    • Value: Enter the name of the trunk to be monitored. In this example, enter peer-trunk-66.41.
    • Label: Optional. Enter a value, which will be displayed on the phone screen.
  4. Click Save.

Step 2. Apply the configuration to IP phone

  1. Go to Auto Provisioning > Phones, click beside the desired phone.

    The system prompts you whether to reprovision the phone.

  2. In the pop-up window, click OK.

Result

  • The BLF key shows the real-time status of the monitored trunk:
    • Green BLF LED: The trunk is being monitored, and the status is idle.
    • Red BLF LED: The trunk is busy.
    • BLF LED off: The BLF key configuration failed.
  • Press the BLF key to seize the trunk, you will get a dial tone, then dial the number that you want to call.