Contacts Overview

Yeastar Contacts feature allows users to store external contacts outside of your company on PBX, access and call those contacts on endpoints (IP phone and Linkus clients) where their extensions have registered. This topic describes terminologies, requirements, key features, and limits of Yeastar Contacts feature.

Terminologies

Before using Yeastar Contacts feature, familiarize yourself with the following terminologies:

Personal Contacts: Personal Contacts is exclusive to each extension user, which allows users to store a number of personal contacts, such as direct customers.; Note: Each user's Personal Contacts is only visible to himself or herself.

Company Contacts: Company Contacts is shared among authorized users, which allows authorized users to store a number of company shared contacts, such as company's customers, resellers, and partners.

Phonebooks: Phonebooks is a value-added service for Company Contacts, which allows authorized users to group company contacts into phonebooks, and implement robust control over access to each phonebook.

Key features

Table 1.
Contacts Feature	Basic Plan	Enterprise Plan / Ultimate Plan
Group company contacts into phonebooks	×	√
Sync contacts from integrated CRMs	×	√
Sync contacts on Linkus clients	√	√
Sync contacts on IP phones	√	√
Identify incoming calls	√	√
Route inbound calls by matched contacts	×	√

Restrictions


Type	P520	P550	P560	P570
Company contacts (total)	20,000	50,000	200,000	500,000
Company phonebooks	50	100	200	500
Personal contacts (per extension)	50	100	200	300