Monitor Secretary's Call Status

With the Boss-Secretary feature enabled, you can set up function keys and configure the IP phone for the boss, allowing the boss to check if the secretary is currently handling his or her call by monitoring the secretary's call status through Linkus clients and IP phone.

Monitor secretary's call status on Linkus clients

By setting up function key(s) for the boss's extension, the boss can monitor secretary's call status through Linkus Desktop Client, Linkus Web Client, and Yeastar Linkus for Google.

Prerequisites
  • You have Set up Boss-Secretary Feature for Extensions.
  • Obtain the Enable Boss-Secretary Feature feature code.
    Note: The default feature code is *59. You can view or update the feature code on Call Features > Feature Code > Boss-Secretary Feature > Enable Boss-Secretary Feature.
Procedure
  1. Log in to PBX web portal, go to Extension and Trunk > Extension, select the boss extension and click .
  2. Click the Function Keys tab.
  3. Configure the following settings to subscribe to the secretary's call status.

    • Type: Select Boss-Secretary Feature.
    • Value: Enter the Enable Boss-Secretary Feature Code and Secretary Extension Number.

      For example, the Enable Boss-Secretary Feature Code is *59, and the Secretary Extension Number is 2007, then enter *592007.

    • Label: Optional. Enter a display name for this function key.
  4. Click Save.
Result
The boss can monitor the secretary's call status by the icons in the Function Keys list of Linkus clients.
Icons & Descriptions
  • : The secretary is NOT handling any calls for the boss.
  • : The secretary is answering calls for the boss.
  • : The secretary is putting a call on hold, waiting for the boss to answer.
Linkus clients
Figure 1. Linkus Web Client & Linkus Desktop Client
Figure 2. Yeastar Linkus for Google

Monitor secretary's call status on an IP phone

By setting up the boss's IP phone, the boss can monitor the secretary's call status by the BLF LED, and resume calls transferred from the secretary using the BLF key.

Prerequisites
Procedure
  1. Log in to PBX web portal, go to Auto Provisioning > Phones.
  2. Click beside the boss's phone.
  3. In the pop-up window, click OK.
Result
The boss can monitor the secretary's call status through the BLF LED on his or her IP phone:
  • Solid Green: The secretary is NOT handling any calls for the boss.
  • Solid Red: The secretary is answering calls for the boss.
  • Flashing Red: The secretary is putting a call on hold, waiting for the boss to answer. And the boss can press the BLF key to resume and answer the call.
    Note: If the boss is using a Fanvil phone, you need to set the BLF Hold LED to either Slowblink or Fastblink. Otherwise, the BLF LED will not flash when the secretary places a call on hold.