Monitor Boss's Call Status

With the Boss-Secretary feature enabled, you can set up function keys and configure the IP phone for the secretary, allowing the secretary to check if the boss is holding calls for him or her to resume by monitoring the boss's call status on Linkus clients and IP phone.

Monitor boss's call status on Linkus clients

By setting up function key(s) for the secretary's extension, the secretary can monitor the boss's call status through Linkus Desktop Client, Linku Web Client, and Yeastar Linkus for Google.

Prerequisites: You have Set up Boss-Secretary Feature for Extensions.

Procedure

Log in to PBX web portal, go to Extension and Trunk > Extension, select the secretary extension and click .
Click the Function Keys tab.
Configure the following settings to subscribe to the boss's call status.
- Type: Select Boss-Secretary Feature.
- Value: Select the Boss extension.
- Label: Optional. Enter a display name for this function key.
Click Save.

Result

The secretary can check if the boss is currently holding a call by the icons in the Function Keys list of Linkus clients.

Icons & Descriptions

: The boss is NOT holding any calls for the secretary to resume.
: The boss is putting a call on hold, waiting for the secretary to resume.

Linkus clients


Figure 1. Linkus Web Client & Linkus Desktop Client	Figure 2. Yeastar Linkus for Google

Monitor boss's call status on an IP phone

By setting up the secretary's IP phone, the secretary can monitor the boss's call status by the BLF LED, and resume calls transferred from the boss using the BLF key.

Prerequisites

You have set up function keys for secretary to monitor boss's call status.
Ensure that the IP phone is connected to Yeastar P-Series PBX System via auto provisioning, and has been assigned to the secretary extension.
Note: For more information about auto provisioning, see the following topics:

Procedure

Log in to PBX web portal, go to Auto Provisioning > Phones.
Click beside the secretary' phone.
In the pop-up window, click OK.

Result

The secretary can check if the boss is currently holding a call through the BLF LED on his or her IP phone:

Solid Green: The boss is NOT holding any calls for the secretary to resume.
Flashing Red: The boss is putting a call on hold, waiting for the secretary to resume. And the secretary can press the BLF key to resume the call.
Note: If the secretary is using a Fanvil phone, you need to set the BLF Hold LED to either Slowblink or Fastblink. Otherwise, the BLF LED will not flash when the boss places a call on hold.