Enable or Disable Voicemail Access PIN

A voicemail access PIN is helpful to prevent unauthorized access. This topic describes how to enable or disable voicemail access PIN.

Note: For security reasons, we recommend that you enable voicemail access PIN.

Enable or disable voicemail access PIN for extension voicemail

  1. Log in to PBX web portal, go to Extension and Trunk > Extensions, edit the desired extension.
  2. Click Voicemail tab.
  3. To enable voicemail access PIN, select Enabled from the Voicemail PIN Authentication drop-down list.
  4. To disable voicemail access PIN, select Disabled from the Voicemail PIN Authentication drop-down list.
  5. Click Save and Apply.

Enable or disable voicemail access PIN for group voicemail

  1. Log in to PBX web portal, go to Call Features > Voicemail > Group Voicemail, edit the desired group voicemail.
  2. To enable voicemail access PIN, select Enabled from the Voicemail PIN Authentication drop-down list.
  3. To disable voicemail access PIN, select Disabled from the Voicemail PIN Authentication drop-down list.
  4. Click Save and Apply.