Delete CDR

This topic describes how to delete CDR.

Procedure

  1. Log in to PBX web portal, go to Reports and Recordings > CDR.
  2. Click CDR (Advanced) tab.

    Note: To enhance system performance, Yeastar has upgraded the CDR module in version 83.21.0.117 with a new data structure for clearer display and more comprehensive call details. The system gradually deletes old CDRs according to the CDR Auto Cleanup setting. Before old CDRs are cleaned up, new and historical data are managed separately - the CDR(Advanced) tab for new data and the CDR (Legacy) tab for historical data.

    This topic describes how to delete CDR data generated after upgrading to version 83.21.0.117 or later. To delete historical data, please proceed from the CDR (Legacy) tab.

  3. Optional: Filter the CDRs as needed.
  4. Select the checkboxes of the desired call logs, click Delete and confirm the operation.

    Note: By default, the associated recording files will also be deleted. To delete only the CDR, you can change the setting Delete the recording file when deleting the CDR to Not linked (Path: Call Features > Recording).

Result

The selected CDRs and their associated call data (e.g, call legs and timeline data) are deleted.

Note: The handling of recording data and report data depends on the related system settings:
  • Call Recording: Whether the associated call recordings are deleted depends on the recording configuration.
  • Call Report: The associated call report data is retained, and will be deleted based on its own auto cleanup rules (Path: System > Storage > Auto Cleanup > Call Reports Auto Cleanup).