Set up a One-way Paging Group

One-way Paging feature allows a broadcaster to make an announcement to users. The called parties' phones will not ring, but instead directly answering into speakerphone mode. This topic describes how to set up a one-way paging group.

Scenario

A company has different departments on different floors in a building. Each department is deployed with a phone for communication. The boss has an urgent case that needs to confirm with marketers. In this case, you can set up a One-way paging group for Marketing Department. The boss can make a paging call to the department and ask marketers concerned to go to the office.

Procedure

  1. Log in to PBX web portal, go to Call Features > Paging/Intercom, click Add.
  2. Configure a one-way paging group.

    • Number: Enter a number for the paging group. In this example, enter 6600.
    • Name: Enter a name for the paging group. In this example, enter Marketing Department.
    • Type: Select One-way Paging.
    • Prompt: Optional. To play a prompt before making an announcement, you can select a custom prompt. In this example, select Default.wav.
      Note: To customize a prompt, see Record a Custom Prompt or Upload a Custom Prompt.
    • Broadcaster: Optional. To restrict users from making an announcement to the paging group, select allowed extensions or extension groups from the drop-down list. In this example, leave it blank.
    • Client Allowed to Receive Broadcast: Select the desired clients or extension endpoint for receiving broadcasts.
    • Dial * to Answer: Optional. To allow users to dial * to talk to the broadcaster privately, enable this option. In this example, keep the option disabled.
      Note: When a user dials *, announcement will terminate, and the user can have a private talk with the broadcaster.
    • Play Prompt to Broadcaster: Optional. To restrict the broadcaster from hearing the prompt, disable this option. In this example, disable this option.
      Note: This option is available only when a custom prompt is selected and is enabled by default.
    • Members: Select desired members from Available box to Selected box. In this example, select Marketing Department.
  3. Click Save and Apply.

What to do next

When dialing the number of the paging group, the selected members will receive broadcast through the client(s) you have specified.
  • For Linkus clients (Mobile/Desktop/Web) and analog phones, they will ring first, and users need to manually answer the call to listen to the broadcasts.
    Note: Members can set their Linkus clients to automatically answer paging calls, or you can set for them on PBX web portal. For more information, see Set up Auto Answer for Linkus UC Clients.
  • For IP phones, they will automatically answer into speakerphone mode and play the broadcasts.