(30026) Agent Ringing Timeout
When a queue agent missed a call due to ringing timeout, the PBX will send an event report to the third-party application.
Report parameters
Parameter | Type | Description |
---|---|---|
type | Integer | Event ID. |
msg | Object<Detailed_Info> | The detailed information. |
- Detailed_Info
-
Table 2. Parameter Type Description queue_number String Queue number. agent_number String Agent's extension number. caller_number String Caller number. call_id String The unique ID of the call.
Report example
{
"type": 30026,
"msg": {
"queue_number": "6402",
"agent_number": "2010",
"caller_number": "5503301",
"call_id": "1713151497.32"
}
}