(30015) Call Failed
If failed to initiate a call, the PBX will send an event report to the third-party application.
Report parameters
Parameter | Type | Description |
---|---|---|
type | Integer | Event ID. |
sn | String | PBX's serial number. |
msg | Object<Call_Info> | The detailed information of the calls. |
- Call_Info
-
Parameter Type Description call_id String The unique ID of each call. reason String Call failure reason. NO Dial Permission
: The extension/organization has no dial permission.NO Outbound Restrictin
: The extension has no outbound call permission.Circuit/channel congestion
: Engaged. The channel is in use.DND
: The callee enabled DND.Line Unreachable
: The external line is unreachable.User Busy
: The callee declined the call.410 Gone
: Away.404 NOT found
: The callee number is not found.408 Request Time
: The call is not answered or the callee powers off.480 Temporatily Unavailable
: The call is not answered.484 Address incomplete
: Incorrect format of callee number.486 Busy here
: The callee is busy in a call.603 Declined
: The call is timed out.
members Array<Members> A list of information for different types of members during the call.
- Members
-
Table 1. Parameter Type Description extension Object<ExtensionInfo> The information of the extensions. inbound Object<InboundInfo> The information of the inbound calls. outbound Object<OutboundInfo> The information of the outbound calls. - ExtensionInfo
-
Table 2. Parameter Type Description number String Extension number. channel_id String The call channel ID of each members during the call. member_status String The current call status of the member. ALERT
: The caller who initiate the call is in the ringback state.RING
: The callee is in the ringing state.ANSWERED
:The call initiated by the caller has been answered.ANSWER
: The callee has answered the call, and is in the talking state.HOLD
: The call is held.BYE
: The call is hung up.
call_path String The call path that indicates how the call is established. Note: This parameter returns the call path when the call passes through IVR, Queue, Ring Group, Paging/Intercom or Conference. - InboundInfo
-
Table 3. Parameter Type Description from String The caller number. to String The callee number. trunk_name String The name of the trunk that passes the inbound calls. channel_id String The call channel ID of each member during the call. member_status String The current call status of the member. ALERT
: The caller who initiate the call is in the ringback state.RING
: The callee is in the ringing state.ANSWERED
:The call initiated by the caller has been answered.ANSWER
: The callee has answered the call, and is in the talking state.HOLD
: The call is held.BYE
: The call is hung up.
call_path String The call path that indicates how the call is established. Note: This parameter returns the call path when the call passes through IVR, Queue, Ring Group, Paging/Intercom or Conference. - OutboundInfo
-
Table 4. Parameter Type Description from String The caller number. to String The callee number. trunk_name String The name of the trunk that passes the inbound calls. channel_id String The call channel ID of each member during the call. member_status String The current call status of the member. ALERT
: The caller who initiate the call is in the ringback state.RING
: The callee is in the ringing state.ANSWERED
:The call initiated by the caller has been answered.ANSWER
: The callee has answered the call, and is in the talking state.HOLD
: The call is held.BYE
: The call is hung up.
call_path String The call path that indicates how the call is established. Note: This parameter returns the call path when the call passes through IVR, Queue, Ring Group, Paging/Intercom or Conference.
Report example
Extension 2008 calls extension 2002, and extension 2002 refuses the
call.
{
"type": 30015,
"sn": "3631A2124XXX",
"msg": "{
"call_id":"1651478097.79",
"reason":"486 Busy Here",
"members":[
{
"extension":{
"number":"2002",
"channel_id":"PJSIP/2002-0000002e",
"member_status":"BYE",
"call_path":" "
}
},
{
"extension":{
"number":"2008",
"channel_id":"PJSIP/2008-0000002d",
"member_status":"ALERT",
"call_path":" "
}
}
]
}"
}