(30013) Call Transfer

When an active call is transferred by an extension user, the PBX will send a Call Transfer report to the third-party application.

Report parameters

Parameter Type Description
type Integer Event ID.
sn String PBX's serial number.
msg Object<Call_Info> The detailed information of the calls.
Call_Info
Parameter Type Description
call_id String The unique ID of each call.
members Array<Members> A list of information for different types of members during the call.
Members
Table 1.
Parameter Type Description
extension Object<Extension_Info> The information of the extensions.
inbound Object<Inbound_Info> The information of the inbound calls.
outbound Object<Outbound_Info> The information of the outbound calls.
Extension_Info
Table 2.
Parameter Type Description
number String Extension number.
channel_id String The call channel ID of each member during the call.
member_status String The current call status of the member.
  • ALERT: The caller who initiate the call is in the ringback state.
  • RING: The callee is in the ringing state.
  • ANSWERED:The call initiated by the caller has been answered.
  • ANSWER: The callee has answered the call, and is in the talking state.
  • HOLD: The call is held.
  • BYE: The call is hung up.
call_path String The call path that indicates how the call is established.
Note: This parameter returns the call path when the call passes through IVR, Queue, Ring Group, Paging/Intercom or Conference.
Inbound_Info
Table 3.
Parameter Type Description
from String The caller number.
to String The callee number.
trunk_name String The name of the trunk that passes the inbound call.
channel_id String The call channel ID of each member during the call.
member_status String The current call status of the member.
  • ALERT: The caller who initiate the call is in the ringback state.
  • RING: The callee is in the ringing state.
  • ANSWERED:The call initiated by the caller has been answered.
  • ANSWER: The callee has answered the call, and is in the talking state.
  • HOLD: The call is held.
  • BYE: The call is hung up.
call_path String The call path that indicates how the call is established.
Note: This parameter returns the call path when the call passes through IVR, Queue, Ring Group, Paging/Intercom or Conference.
Outbound_Info
Table 4.
Parameter Type Description
from String The caller number.
to String The callee number.
trunk_name String The name of the trunk that passes the outbound call.
channel_id String The call channel ID of each member during the call.
member_status String The current call status of the member.
  • ALERT: The caller who initiate the call is in the ringback state.
  • RING: The callee is in the ringing state.
  • ANSWERED:The call initiated by the caller has been answered.
  • ANSWER: The callee has answered the call, and is in the talking state.
  • HOLD: The call is held.
  • BYE: The call is hung up.
call_path String The call path that indicates how the call is established.
Note: This parameter returns the call path when the call passes through IVR, Queue, Ring Group, Paging/Intercom or Conference.

Report example

External number 5503303 calls extension 2002, and the call is transferred to another extension.

{
  "type":30013,
  "sn":"3631A2124XXX",
  "msg":"{
     "call_id":"1651056946.351",
     "members":[
         {
            "extension":{
                 "number":"2002",
                 "channel_id":"PJSIP/2002-000000ba",
                 "member_status":"ANSWER",
                 "call_path":" "
                         }
          },
          {
              "inbound":{
                  "from":"5503303",
                  "to":"2002",
                  "trunk_name":"test-peer-trunking",
                  "channel_id":"PJSIP/trunk-test-peer-trunking-endpoint-000000b9",
                  "member_status":"ANSWERED",
                  "call_path":" "
                           }
           }
                     ]
              }"
}