Grant Call Quality Monitoring Permission to Extensions

Yeastar P-Series PBX System supports call quality monitoring for extensions to help diagnose and troubleshoot call issues more efficiently. You can enable call quality monitoring for extensions in bulk, or grant permissions for extension users to allow them to proceed in their own Linkus UC Clients. This topic describes how to grant call quality monitoring permission to extensions.

Requirements

To implement call quality monitoring, make sure both PBX Server and Linkus App meet the following requirements.
PBX Server
Item Requirement
Subscription Plan Enterprise Plan or Ultimate Plan
Firmware Version 37.23.0.123 or later
Linkus App
  • Linkus iOS Client: Version 5.27.18 or later
  • Linkus Android Client: Version 5.27.12 or later
Note: For Linkus Desktop Client and Linkus Web Client, the feature is supported after the PBX server is upgraded, and no client-side upgrade is required.

Procedure

  1. Log in to PBX web portal, go to Extension and Trunk > Client Permission.
  2. In the Preference Settings tab, configure the following settings.
    1. Click beside the desired permission rule.
    2. In the Configuration Item drop-down list, select the checkbox of Monitor Call Quality under Features.

    3. Click Save.

Result

Extension users can set up call quality monitoring on their own Linkus UC Clients.

For more information, see the following topics: