WebRTC Trunk Overview
Yeastar P-Series Software Edition supports WebRTC trunk. Unlike traditional SIP trunks, WebRTC trunk uses WebRTC (Web Real-Time Communication) technology to implement real-time audio and video communication on web page. With a simple click on a call link provided by WebRTC trunk, your customers can make free calls directly from their browser to your company's phone system without the need for additional plug-ins or software. In addition, the audio call can be seamlessly switched to a video call for face-to-face communication, improving the customer service experience.
Requirements and restrictions
- Requirements
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- Plan: If you need video calls, Ultimate Plan is required.
- Firmware: The version of Yeastar P-Series Software Edition is 83.11.0.22 or later.
- Restrictions
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- You can create up to 5 WebRTC trunks.
- A WebRTC trunk supports up to 10 concurrent calls.
Supported web browsers
The following table shows the compatible web browsers.
Web browser | Version |
---|---|
Google Chrome | Chrome 87 or later |
Microsoft Edge | Edge 87 or later |
Opera | Opera 72 or later |