Extension Call Accounting Details Report

'Extension Call Accounting Details' report provides you with detailed information about bills of every outbound calls that have been made by a specific extension or extensions within a specific group/organization via a specific trunk. The report allows you to track calling activities and monitor telecommunication usage within your company, eliminating the physical workload of tracking bills.

Prerequisites

  • You have set up at least one call rate rule, or the system wouldn't know how to charge outbound calls.

    For more information, see Add a Call Rate Rule.

Get the report

You can get the Extension Call Accounting Details Report in either of the following ways:
  • Get instant report on PBX web portal (Path: Reports and Recordings > Call Reports > Call Reports).

    For more information, see View Call Reports.

  • Get scheduled report via mailbox.
    Tip: To achieve this, you need to schedule reports on PBX web portal (Path: Reports and Recordings > Call Reports > Scheduled Reports). For more information, see Schedule Call Reports.

Report details

The following table lists the related parameters for Extension Call Accounting Details report.

Parameter Description
Time When the outbound call was made.
Call To The callee number.
Talk Duration The time between calls answered and calls ended.
Amount The call cost.

Report example

The following report shows detailed accounting statistics of outbound calls made by all the extensions through trunk peer 66.34 on 2021/12/30.