Auto Provision Poly IP Phone with Yeastar P-Series Cloud Edition

This topic takes Poly VVX_450 (firmware: 6.4.6.2494) as an example to introduce how to provision a Poly IP phone with Yeastar P-Series Cloud Edition.

Requirements

The firmwares of Poly IP phone and Yeastar PBX meet the following requirements.


Model	Phone Requirement	PBX Requirement
Edge_E100	8.0.0.15602 or later	84.15.0.22 or later
Edge_E220	8.0.0.15602 or later	84.15.0.22 or later
Edge_E300	8.0.0.15602 or later	84.15.0.22 or later
Edge_E320	8.0.0.15602 or later	84.15.0.22 or later
Edge_E350	8.0.0.15602 or later	84.15.0.22 or later
Edge_E400	8.0.0.15602 or later	84.15.0.22 or later
Edge_E450	8.0.0.15602 or later	84.15.0.22 or later
Edge_E500	8.0.0.15602 or later	84.15.0.22 or later
Edge_E550	8.0.0.15602 or later	84.15.0.22 or later
VVX_101	6.4.3.5059 or later	84.15.0.22 or later
VVX_201	6.4.3.5059 or later	84.15.0.22 or later
VVX_301	6.4.3.5059 or later	84.15.0.22 or later
VVX_310	5.9.8 or later	84.15.0.22 or later
VVX_311	6.4.3.5059 or later	84.15.0.22 or later
VVX_401	6.4.3.5059 or later	84.15.0.22 or later
VVX_410	5.9.8 or later	84.15.0.22 or later
VVX_411	6.4.3.5059 or later	84.15.0.22 or later
VVX_501	6.4.3.5059 or later	84.15.0.22 or later
VVX_601	6.4.3.5059 or later	84.15.0.22 or later
VVX_150	6.4.3.5059 or later	84.15.0.22 or later
VVX_250	6.4.3.5059 or later	84.15.0.22 or later
VVX_350	6.4.3.5059 or later	84.15.0.22 or later
VVX_450	6.4.3.5059 or later	84.15.0.22 or later

Prerequisites

Make sure that you have downloaded the template for the desired phone model (Path: Auto Provisioning > Resource Repository > Default Templates).
RESET the IP phone if it is previously used.
Gather information of the IP phone, including Vendor, Model, and MAC address.

Procedure

Log in to PBX web portal, go to Auto Provisioning > Phones.
Click Add > Add.
In the IP Phone section, enter the following phone information.
- Vendor: Select Poly.
- Model: Select a phone model. In this example, select VVX_450.
- MAC Address: Enter the MAC address of the IP phone.
In the Option section, configure the following settings.
- Template: Select a desired template from the drop-down list.
  Note: You can select the default template corresponding to the phone model, or customize your own template. For more information, see Create a Custom Auto Provisioning Template.
- Provisioning Link: A provisioning link is automatically generated, which points to the location where the phone's configuration file is stored.
In the Assign Extension section, assign extension(s) to the phone, then specify which extension's phonebook and function keys you want to use on the phone.
Tip: If your desired extension is not listed in the drop-down list of the Extension column, it indicates that the devices registered to the extension has reached the limit. You can use either of the following methods to proceed.
- To release the extension from the associated IP phone or gateway, see Release an Extension from a Provisioned IP Phone/Gateway.
- To raise the phone registration limit, you need to configure the concurrent registration setting for the extension, as the PBX only allows an extension to register with one SIP endpoint by default.
- To assign a single extension to the phone, select a desired extension from the drop-down list beside SIP1.
  Both the Phonebook Line and Function Key Line fields are set to SIP1 by default, indicating that the phone will use the authorized phonebook(s) and function keys of the extension assigned to the SIP line 1.
- To assign multiple extensions to the phone, complete the following settings.
  1. In the drop-down list beside SIP1, select a desired extension for SIP line 1.
  2. Click Add, then select a desired SIP line and an extension to be assigned for the added entry.
    To assign more extensions to the phone, repeat this step.
    Note: The selected SIP lines must be supported by the phone, otherwise the configurations for unsupported SIP line will not be applied. You can check the phone's supported SIP lines via the phone webpage or on the device screen.
  3. In the Phonebook Line drop-down list, select a SIP line. The phone book of extension assigned to the SIP line will be applied to the phone.
    Note: After successful registration, contacts are available regardless of which SIP line is currently active on the phone.
  4. In the Function Key Line drop-down list, select a SIP line. The function keys of extension assigned to the SIP line will be applied to the phone.
    Note: After successful registration, the function keys take effect only when the selected SIP line is active on the phone.
Click Save.
The PBX will send an event notification of RPS Request Success.
Manually reboot the IP phone.

Result

The IP phone automatically downloads the configurations from the PBX and applies the settings.
The extension is successfully registered on the IP phone. You can check the registration status on Auto Provisioning > Phone on the PBX web portal.
Note: If the status displays , this indicates that you assigned multiple extensions to the IP phone but only some of them are successfully registered on the phone. You can hover the mouse over to check registered details.
If multiple extensions are successfully registered on the phone, corresponding SIP lines are associated with different physical line keys on the device.
You can press a line key to activate the target SIP line. The corresponding indicator LED illuminates, and all calls are processed over this SIP line.