Auto Provision Htek IP Phone with Yeastar P-Series Cloud Edition

This topic takes Htek UC921G (firmware: as an example to introduce how to auto provision an Htek IP phone with Yeastar P-Series Cloud Edition.


The firmwares of Htek IP phone and Yeastar PBX meet the following requirements.

Model Phone Requirement PBX Requirement
UC902 or later or later
UC902S or later or later
UC903 or later or later
UC912 or later or later
UC912G or later or later
UC912E or later or later
UC921 or later or later
UC921G or later or later
UC923 or later or later
UC923U or later or later
UC924 or later or later
UC924E or later or later
UC924U or later or later
UC924W or later or later
UC926 or later or later
UC926E or later or later
UC926U or later or later
UCV10 or later or later
UCV20 or later or later
UCV50 or later or later
UCV52 or later or later
UCV53 or later or later


  • Make sure that you have downloaded the template for the desired phone model (Path: Auto Provisioning > Resource Repository > Default Templates).
  • RESET the IP phone if it is previously used.
  • Gather information of the IP phone, including Vendor, Model, and MAC address.


Step 1. Add the Htek IP phone on PBX

  1. Log in to PBX web portal, go to Auto Provisioning > Phones.
  2. Click Add > Add.
  3. In the IP Phone section, enter the following phone information.

    • Vendor: Select Htek.
    • Model: Select the phone model. In this example, select UC921G.
    • MAC Address: Enter the MAC address of the IP phone.
  4. In the Options section, configure the following settings.

    • Template: Select a desired template from the drop-down list.
      Note: You can select the default template corresponding to the phone model, or customize your own template. For more information, see Create a Custom Auto Provisioning Template.
    • Provisioning Link: A provisioning link is automatically generated, which points to the location where the phone's configuration file is stored.
    • Authentication for the First-time Auto Provisioning: If enabled, users are requested to fill in authentication information on the IP phones before triggering the first-time provisioning.
      Note: We recommend that you keep this option selected.
  5. In the Assign Extension section, assign an extension to the IP phone.

    Tip: If your desired extension is not listed in the drop-down list, it indicates that the extension has been associated with an IP phone.
  6. Click Save.

    The PBX will send an event notification of RPS Request Success.

Step 2. Trigger the IP phone to complete provisioning

  1. Reboot the IP phone.
  2. If you have enabled Authentication for the First-time Auto Provisioning on the PBX, enter the authentication credential on the IP phone.

    • User Name: Enter the extension number that is assigned to the phone.
    • Password: Enter the extension's Voicemail Access PIN.
      Note: You can check the Voicemail Access PIN in the Voicemail tab on the extension's configuration page.


  • The IP phone automatically downloads the configurations from the PBX and applies the settings.
  • The extension is successfully registered on the IP phone. You can check the registration status on Auto Provisioning > Phone on the PBX web portal.