Provision Mitel IP Phones with Yeastar P-Series Cloud Edition

This topic takes Mitel 6867i (firmware: 5.0.0.1018) as an example to describe how to provision a Mitel IP phone with Yeastar P-Series Cloud Edition.

Requirements and restrictions

Requirements
The firmwares of Mitel IP phone and Yeastar PBX meet the following requirements.
Table 1.
Model Phone Requirement PBX Requirement
6863i R5.1.0SP6 or later 84.11.0.22 or later
6865i R5.1.0SP6 or later 84.11.0.22 or later
6867i R5.1.0SP6 or later 84.11.0.22 or later
6869i R5.1.0SP6 or later 84.11.0.22 or later
6873i R5.1.0SP6 or later 84.11.0.22 or later
6920 6.3.1 SP1 or later 84.11.0.22 or later
6930 6.3.1 SP1 or later 84.11.0.22 or later
6940 6.3.1 SP1 or later 84.11.0.22 or later
Restrictions
The following features are NOT available on the provisioned Mitel IP phones:
  • LDAP Directory
  • Specific types of PBX function keys, including LDAP Directory, DTMF, Intercom and Park & Retrieve.

Scenarios

The provisioning methods and operations vary depending on your provisioning needs, as the following table shows:
Scenario Description
Provision a SINGLE Mitel IP phone In this scenario, you can manually add a provisioning link provided by Yeastar PBX to the phone. In this way, the phone can retrieve configurations from the PBX using the given link.

For more information, see Manually provision a Mitel IP phone.
Provision MULTIPLE Mitel IP phones In this scenario, you can utilize DHCP option 66 to deliver the provisioning link offered by Yeastar PBX to the IP phones. In this way, the phones can retrieve configurations from the PBX using the given link.

For more information, see Auto Provision multiple Mitel IP phones.

Manually provision a Mitel IP phone

Prerequisites
  • Make sure that you have downloaded the template for the desired phone model (Path: Auto Provisioning > Resource Repository > Default Templates).
  • RESET the IP phone if it is previously used.
  • Gather information of the IP phone, including Vendor, Model, and MAC address.
Procedure
Step 1. Add the Mitel IP phone on PBX
Add the IP phone on PBX. The PBX will generate a configuration file based on the phone's MAC address.
  1. Log in to PBX web portal, go to Auto Provisioning > Phones.
  2. Click Add > Add.
  3. In the IP Phone section, enter the following phone information.

    • Vendor: Select Mitel.
    • Model: Select the phone model. In this example, select 6867i.
    • MAC Address: Enter the MAC address of the IP phone.
  4. In the Options section, configure the auto provision settings.

    • Template: Select a desired template from the drop-down list.
      Note: You can select the default template corresponding to the phone model, or customize your own template. For more information, see Create a Custom Auto Provisioning Template.
    • Provisioning Link: A provisioning link is automatically generated, which points to the location where the phone's configuration file is stored.
      Note: Note down the provisioning link, as you will use it later.
  5. In the Assign Extension section, assign an extension to the IP phone.

    Tip: If your desired extension is not listed in the drop-down list, it indicates that the extension has been associated with an IP phone.
  6. Click Save.
Step 2. Configure provisioning server on the Mitel IP phone
Manually configure provisioning server in the Mitel IP phone's web interface using the provisioning link provided by the PBX.
  1. Log in to the web interface of the Mitel IP phone.

    1. In the browser's address bar, enter the IP address of the IP phone.
    2. Enter the username admin and the associated password.

      In this example, enter the default password 22222.

    3. Click Sign in.
  2. On the left navigation bar, go to Advanced Settings > Configuration Server, then complete the following settings:
    1. In the Download Protocol drop-down list, select HTTPS.

    2. Enter the provisioning link in the corresponding fields:

      • HTTPS Server: Enter the domain name of the PBX. In this example, enter docs.test.yeastarcloud.com.
      • HTTPS Path: Enter the HTTPS path provided in the URL. In this example, enter api/autoprovision/gVvUsLADybIdHwPX.
      • HTTPS Port: Enter the HTTPS port of the PBX. In this example, enter 443.
    3. Click Save Settings.
Step 3. Turn off certificate validation on the phone
Some older Mitel phones don’t have certain necessary certificates, so they would not be able to download configuration files from the PBX due to the certification validation issue. In this case, you have to turn off the certificate validation on the IP phone to bypass the authentication between the PBX and the phone.
Important: It is strongly recommended that you use a trusted certificate, as disabling server validation may introduce security risks on the network.
  1. On the IP phone web interface, go to Advanced Settings > Network > HTTPS Settings, disable Validate Certificates.

  2. Click Save Settings.
  3. Reboot the phone manually.
Result
  • After the IP phone is rebooted, it automatically downloads the configurations from the PBX and applies the settings.
  • The extension is successfully registered on the IP phone. You can check the registration status on Auto Provisioning > Phone on the PBX web portal.

Auto Provision multiple Mitel IP phones

Prerequisites
  • Make sure that there is only one DHCP server in the subnet where the IP phones are deployed, or the IP phones may fail to obtain IP addresses.
  • Make sure that you have downloaded the template for the desired phone model (Path: Auto Provisioning > Resource Repository > Default Templates).
  • RESET the IP phone if it is previously used.
  • Gather information of IP phone, including Vendor, Model, and MAC address.
Procedure
Step 1. Add the IP phone on the PBX
Add the IP phone on PBX. The PBX will generate a configuration file based on the phone's MAC address.
  1. Log in to PBX web portal, go to Auto Provisioning > Phones.
  2. Click Add > Add.
  3. In the IP Phone section, enter the following phone information.

    • Vendor: Select Mitel.
    • Model: Select the phone model. In this example, select 6867i.
    • MAC Address: Enter the MAC address of the IP phone.
  4. In the Options section, configure the auto provision settings.

    • Template: Select a desired template from the drop-down list.
      Note: You can select the default template corresponding to the phone model, or customize your own template. For more information, see Create a Custom Auto Provisioning Template.
    • Provisioning Link: A provisioning link is automatically generated, which points to the location where the phone's configuration file is stored.
      Note: Note down the provisioning link, as you will use it later.
  5. In the Assign Extension section, assign an extension to the IP phone.

    Tip: If your desired extension is not listed in the drop-down list, it indicates that the extension has been associated with an IP phone.
  6. Click Save.
Step 2. Configure DHCP option 66 on DHCP server
In the subnet where the IP phone is deployed, use the generated provisioning link to configure option 66 on the DHCP Server.
  1. On PBX web portal, copy the provisioning link from the phone's detail page.

  2. On the DHCP server, set up DHCP option 66 with the provisioning link.

    In this example, the configuration is shown below.

Step 3. Turn off certificate validation on the phone
Some older Mitel phones don’t have certain necessary certificates, so they would not be able to download configuration files from the PBX due to the certification validation issue. In this case, you have to turn off the certificate validation on the IP phone to bypass the authentication between the PBX and the phone.
Important: It is strongly recommended that you use a trusted certificate, as disabling server validation may introduce security risks on the network.
  1. Log in to the web interface of the Mitel IP phone.

    1. In the browser's address bar, enter the IP address of the IP phone.
    2. Enter the username admin and the associated password.

      In this example, enter the default password 22222.

    3. Click Sign in.
  2. On the IP phone web interface, go to Advanced Settings > Network > HTTPS Settings, disable Validate Certificates.

  3. Click Save Settings.
  4. Reboot the phone manually.
Result
  • After the IP phone is rebooted, it gets an IP address from the DHCP server, downloads the configurations from the PBX via the provisioning link, and applies the settings automatically.
  • The extension is successfully registered on the IP phone. You can check the registration status on Auto Provisioning > Phone on the PBX web portal.