Cancel Busy Camp-on Requests

If extension users are not available to accept the automatic callback, they can cancel Busy Camp-on requests as shown in the topic.

Note: We recommend that extension users think twice before proceeding, as this will cancel all the Busy Camp-on requests that they have initiated.


Extension user dials *079 on the phone to cancel all the Busy Camp-on requests that he or she has initiated.
Tip: The default feature code for disabling Busy Camp-on is *079. You can change, enable, or disable the code on PBX web portal: Call Features > Feature Code > Busy Camp-on > Disable Busy Camp-on.


  • A prompt "The Busy Camp-on has been disabled" is played and the call is hung up automatically.

  • All Busy Camp-on requests from the extension user are cancelled.