Auto Provision Function Keys for Phones

Each extension user can set his or her own function keys, you can also set up for them. These function keys can be applied to auto-provisioned IP phones, Linkus Desktop Client, Linkus Web Client, and Chrome extension 'Yeastar Linkus for Google'. This topic describes how to provision function keys for extension users' IP phones.

Supported key types

The following table lists the function keys that you can assign for an extension user:


Key type	Function
N/A	No functionality.
Line	Configure line keys for IP phone. Note: The key type Line is only available for IP phones.
BLF	Extension Monitor the call status of a specific extension. Monitor the DND (Do Not Disturb) presence of a specific extension. Place a call to the monitored extension. Pick up calls ringing on the monitored extension. For more information about configuration, see Monitor Extension Status by BLF Key. Trunk Monitor the status of a specific trunk. Place an outbound call through the monitored trunk. For more information about configuration, see Seize a Trunk to Call Out by BLF Key. Queue Monitor specific pause status of a queue agent. For more information about configuration, see Monitor Specific Pause Status of an Agent by Function Key.
Speed Dial	Place a call to the most commonly dialed numbers or extensions.
Check Voicemail	Monitor the status of voicemail. Check voicemail messages.
Check Group Voicemail	Monitor the status of group voicemail in shared mode. Check group voicemail messages.
Park & Retrieve	Monitor the status of a specific parking number. Park a call on a specific parking number. Retrieve a parked call from a specific parking number.
Intercom	Place an intercom call to the monitored extension to make an announcement.
DTMF	Send DTMF signals directly instead of manually entering the numbers each time.
Agent Login/Logout	Monitor login status in a specific queue. Log in to or log out of a specific queue.
Agent Pause/Unpause	Monitor service status in a specific queue. Pause or unpause receiving a call from a specific queue.
LDAP Directory	Quickly access the LDAP phonebook to query contact information on IP phones. Note: The key type LDAP Directory is only available for IP phones.
Boss-Secretary Feature	For boss extensions: Monitor Secretary's Call Status. For secretary extensions: Monitor Boss's Call Status.
Call Forwarding	Quickly enable or disable call forwarding for the IP phone. Note: The key type Call Forwarding is only available for IP phones. For more information, see Forward All Incoming Calls to Another Destination by BLF Key.

Supported methods

You can provision function keys for user's IP phone either using an auto provisioning template or by setting them up directly on PBX web portal.

To provision function keys using a template, see Create an custom Auto Provisioning template and Apply a new template to a provisioned IP phone.
To provision function keys on PBX web portal, see the instructions below.

Procedure

Assign function keys for extension users.
1. Log in to PBX web portal, go to Extension and Trunk > Extension, edit the desired extension.
  - If you want to assign function keys for a specific extension user, click beside the desired extension.
  - If you want to assign function keys for multiple extensions, select the checkboxes of the desired extensions, and click Edit.
2. Click the Function Keys tab.
3. Configure function keys.
  
  Note: The number of programmable keys varies by phone models. If the number of function keys you assign to an extension exceeds the number of programmable keys, the excess function keys cannot take effect. However, if the user's IP phone is connected with an expansion module, the excess function keys are automatically applied to the expansion module.
  - Type: Select a key type.
  - Value: Configure a desired value based on the key type, such as parking number, queue, or extension.
  - Label: Optional. Enter a value, which will be displayed on the phone screen.
4. Click Save.
If the extensions haven't been associated with phones, see Auto Provision IP Phones to bind phones with the extensions.
If the extensions have been associated with phones, reprovision the phones to take effect.
1. Go to Auto Provisioning > Phones.
2. To reprovision a phone, click beside the phone assigned to this extension user.
3. To reprovision multiple phones, select the checkboxes of the desired phones, click Reprovision.

Result

The phone automatically applies the changes. Check the function key status on the phone to see if the changes are applied.