Upload a Custom Ringtone

This topic describes how to upload a custom ringtone, which can be used as the Linkus distinctive ringtone for members of IVRs, queues, and ring groups, allowing them to receive calls with personalized ringtones on their Linkus clients, thus helping them quickly identify the call source.

Prerequisites

Ensure that the firmware of PBX server is 37.20.0.21 or later.
Prepare an audio file that meets the following requirements:
- File format: .wav or .mp3
  
  Tip: If file format does not meet the requirement, you can convert audio files via WavePad or G711 File Converter online.
- File size: Up to 4MB.
  
  Note: To ensure the quality of the incoming ringtone, we recommend that you use audio files under 1MB.

Limitation


Product Model	P520	P550	P560	P570
Max number of Custom Ringtones	32	64	128	128

Procedure

Log in to PBX web portal, go to PBX Settings > Voice Prompt > Custom Ringtone.
Click Upload.
In the pop-up window, click Browse to select an audio file from your local PC, then click Upload.

Result

The uploaded file is displayed on Custom Ringtone page.

What to do next

Set the custom ringtones for specific call features to enable distinctive ringtones on the member's Linkus client. For more information, see the following topics: