Event Notification Overview

Event Notification feature is designed to provide information about changes on Yeastar P-Series PBX System and helps you monitor operations on the PBX. When an event occurs, the system will record the event and notify contacts concerned via specific methods. This topic describes event types, event levels, notification methods, notification email templates, and auto cleanup of events.

Event types

Yeastar P-Series PBX System supports the following event types:

Table 1. Operations
Event Description
Administrator Login Success The administrator successfully logged in to the PBX web interface.
Web User Login Success A user successfully logged in to the PBX web or the Linkus Web Client.
Web User Login Failed A user failed to log in to PBX management portal or the Linkus Web Client.
Linkus Client Login Failed An extension user failed to log in to Linkus Mobile Client or Linkus Desktop Client.
Administrator Password Changed The administrator's password was changed.
Extension User Password Changed An extension user's user password was changed.
RPS Request Success The RPS request of the IP Phone(s) succeeded.
RPS Request Failed The RPS request of the IP Phone(s) failed.
Table 2. Telephony
Event Description
SIP Trunk Registration Failed Failed to register or connect to a SIP trunk.
SIP Trunk Re-registered Successfully re-registered or re-connected to a SIP trunk.
Emergency Call Dialed Out An extension user placed an emergency call.
Table 3. System
Event Description
CPU Overload CPU ran over 90% in 10s.
Memory Overload Memory ran over 90% in 10s.
Abnormal D30 Module The D30 module was abnormal.
Storage Device Failure Failed to write data to storage device.
Insufficient Storage The storage ran out of 90%.
Lost Connectivity to Storage Device Lost connection to storage device.
Auto Cleanup Reminder Reach 90% of the allowed storage limit.
New System Firmware Detected The PBX automatically detected a new firmware version.
System Upgrade Completed The PBX was upgraded.
System Reboot Either of the following situations triggered the event:
  • The PBX rebooted after configuration.
  • The PBX automatically rebooted after system crash.
System Restore The PBX was restored.
Yeastar SMTP Server Error Yeastar SMTP server failed to send emails.
Abnormal License Activation Failed to connect to extranet License Activation Server.
Table 4. Security
Event Description
Web User Locked Out PBX blocked the source IP when either of the following situations was met:
  • Web Login failure for more than 5 times in 24 hours.
  • More than 5 accounts were locked in 24 hours.
Linkus User Blocked Out PBX blocked the source IP when either of the following situations was met:
  • Login failure (Linkus Mobile Client or Linkus Desktop Client) for more than 5 times in 24 hours.
  • More than 5 accounts were locked in 24 hours.
Extension Registration Blocked Out PBX blocked the source IP when either of the following situations was met:
  • Registration failure for more than 20 times.
  • More than 3 accounts were locked.
Auto Defense IP Blocked Out The monitored service or port reached the limit of Number of Packets during specific Time Interval.
Outbound Call Frequency Exceeded An extension has exceeded the limit of Number of Calls during specified Time Period set in an Outbound Call Frequency Restriction rule.
Outbound Call to a Disallowed Country An extension user made an outbound call to a disallowed country.
Table 5. Reminder
Event Description
Plan Expiration Reminder The current plan will expire soon.
Video Conferencing Usage Has Reached 90% of Time Limit Reach 90% of the annual time limit of video conferencing.
Video Conferencing Usage Limit Reached Reach annual usage limit of video conferencing.

Event levels

Event level is used to indicate how severe or important an event is. Choosing an appropriate level prevents recipients from receiving repetitive information.
Yeastar P-Series PBX System supports the following event levels:
  • Information: Events that pass general information to recipients.
  • Warning: Events that indicate specific components or applications are not in ideal states, and further action could result in errors.
  • Alert: Events that indicate problems require timely attention.
    Note:
    • When an event occurs, the system gives you a pop-up reminder on the right of PBX management portal.
    • For event whose default level is not Alert, the system will NOT give you a pop-up reminder even if you change the level from Information or Warning to Alert.

Notification contacts and methods

You can set notification contacts to internal users or external users, and notify users in the following ways when events occur:
  • Send Email
  • Call Extension
  • Call Mobile

For more information, see Manage Notification Contacts.

Notification email templates

If notification method is set to Send Email for a specific contact, the system will send notification emails in corresponding email template when an event occurs. Yeastar P-Series PBX System provides default email template for each event, you can also customize email templates according to your needs.

For more information, see Customize Email Templates.

Auto cleanup of event logs

By default, when event logs reach 50,000, the system automatically deletes the oldest logs. You can change the value, or set the maximum days that logs can be retained.

For more information, see Auto Cleanup Settings.