Configure Event Notifications

This topic describes how to configure event notifications.

Procedure

  1. Log in to PBX management portal, go to System > Event Notification > Event Type.
  2. In the Notification column, enable notifications for desired event.

  3. Configure notification settings for a desired event.
    • Event Level: A proper level helps you identify seriousness of an event. Use default level or select a level from the drop-down list.
    • Email Template: To customize template of the email that will be sent to relevant contacts when the event occurs, click .
    • Notification Contacts: Add notification contacts and select proper notification methods.

      For more information, see Manage Notification Contacts.

Result

When the event occurs, the followings can be achieved:
  • The PBX sends notifications to relevant contacts via specific notification methods.
  • On Event Trend section, the event is included in the statistics of corresponding event level.
  • At the top right corner of the page, automatically adds 1 in the color that indicates the event level.
    Note: If default level for the event is Error, the system also gives you a pop-up reminder on the right of PBX management portal.

What to do next

At the top right corner, click to check event details.