Manage Notification Contacts

This topic describes how to add, edit, or delete a notification contact.

Add a notification contact

  1. Log in to PBX management portal, go to System > Event Notification > Notification Contacts, click Add.
  2. In the pop-up window, configure contact settings.
    • Notification Contact: Select an internal user or set an external user. If you choose Custom, enter a name in the Contact Name field.
    • Notification Methods: Set how to notify the contact when events occur.
      • Call Extension: The PBX will call the extension number of the contact when an event occurs.
      • Send Email: The PBX will send notifications to the email address of the contact when an event occurs.
      • Call Mobile: The PBX will call the mobile number of the contact when an event occurs.
        Note: To ensure that PBX can successfully call the mobile number, make sure that the Prefix is configured correctly according to the outbound route rule.
    • The Event Levels to Notify: Select the level of events that you want to notify the contact. The contact will only receive notifications when events at the level occur.
  3. Click Save.

Edit a notification contact

  1. Log in to PBX management portal, go to System > Event Notification > Notification Contacts.
  2. Select a desired contact, click .
    Note: To edit the event notifications of super administrator, click the at the top-right corner and select Administrator Settings.
  3. Change the notification methods and notification level according to your needs.
  4. Click Save.

Delete notification contacts

  1. Log in to PBX management portal, go to System > Event Notification > Notification Contacts.
  2. Delete one or more contacts according to your needs.
    • To delete a contact, click beside the desired contact, click OK.
    • To delete contacts in bulk, select the checkboxes of the desired contacts, click Delete and OK.

    The contacts are removed from the list, and will not receive notifications when events occur.